White Magic

Frequently Asked Questions

Common Questions

Find answers to common questions about our cleaning services.

Yes. We bring our own professional cleaning supplies and equipment. If you prefer specific products, we’re happy to accommodate your request.

You can book through our website, by phone, email, or WhatsApp. WhatsApp is usually the fastest way to reach us.

Yes. We offer one-time cleanings as well as weekly, bi-weekly, monthly, and custom recurring services for both residential and commercial spaces.

Your satisfaction is our priority. If anything was missed, please let us know within 24 hours and we’ll gladly return to make it right.

Not necessarily. In many cases, clients provide access instructions and we take care of the rest.

The duration depends on the size of the space, type of service, level of cleanliness, and the amount of detail required. Time estimates are always approximate, especially for first-time cleanings, where conditions may vary.

Residential cleaning is charged at $40 per person/hour, including supplies and equipment. Commercial cleaning pricing depends on the size of the space, service requirements, cleaning frequency, and scope of work, so an assessment is usually required before providing a quote.

Yes. We provide professional cleaning services for homes, offices, retail spaces, rental properties, and other commercial environments.

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